Pricing

During the next pricing period, from 1 July 2020 to 30 June 2024, most customers will receive on average a 10 per cent drop in their fees. Some fee changes took effect from 1 July 2020, while others are being introduced through a transition period. A snapshot of the fee changes includes:

  • price reductions for almost all our customers
  • efficiencies and cost reductions (without impacting on your level of service)
  • re-prioritised expenditure into the areas that provide you with the best value for money; and
  • tariff reform.

Every four years, we put forward our pricing submission outlining annual fees and charges to the ESC as the independent regulatory authority. We are a non-profit authority and our pricing is structured to recover the costs of the services we provide and to maintain our assets including the dams, channels and meters we operate; now and into the future.

This new pricing submission delivers a fairer deal for all. Customer feedback has included the need for a reliable supply, credible business, fair pricing, efficient operations, responsive services and simple systems. You can expect to see this commitment and continuous improvement across all areas of the GMW business.

More information