Our Diversions team is responsible for the licensing and management of services to customers who extract water via private works from regulated and unregulated rivers and streams; groundwater bores; and from dams. These customers are known as “diverters”.
The Diversions team provides services to diverters throughout our entire 68,000km² operational area; and private diverters account for more than 50 per cent of our customer base.
Our friendly Diversions operational team members are based at our Customer Service Centres in Tatura, Wangaratta, Cobram, Shepparton and Rochester. See the table below to find out what diversions zone you are in.
All Diversions customer categories are represented by Regional Water Service Committees. These committees play a key role in ensuring local issues are raised with management; as well as having input into strategic planning initiatives.
Find out more about licencing, Private Right and a range of topics by clicking on the relevant buttons below.
Diversions zones and responsibilities
Our Diversions staff manage a range of rivers – both regulated and unregulated – and groundwater management areas. Please find below details of each office and the zones it caters for, noting some offices have a number of zones.
| Zone number
|| Regulated Rivers
|| Unregulated Systems
|| Groundwater Management Areas (GMA)
||Mitta Mitta River
||Upper Murray River (above Hume) and tributary streams entering Mitta Mitta River below Dartmouth
||Upper Murray GMA (Indi and Hume Zone)
Murray River (Hume to Yarrawonga)
Lower Ovens River (below Wangaratta)
Kiewa River and tributaries below Boyd Rd, Gundowing
Streams entering Murray River (Hume - Lake Mulwala) and Lower Ovens River
|Kiewa GMA (Lower), Lower Ovens GMA (Ovens Plain Zone, Murray Zone and Mid Ovens Zone - Reedy Creek catchment)
||Murray River (Yarrawonga - Goulburn River confluence)
||Streams entering Murray River (Yarrawonga - Goulburn River confluence)
||Katunga Water Supply Protection Area
||Loddon River (including Cairn Curran, Laanecoorie, and Tullaroop storages)
||Lower Loddon tributaries
||Murray River (Goulburn confluence - Nyah), Campaspe River from Campaspe Weir to confluence with Murray River
||Tributaries of the Murray River downstream of Goulburn River
||Lower Campaspe Valley (Elmore-Rochester, Bamawm, and Echuca Zones)
Upper Ovens River and tributaries (above Myrtleford)
Kiewa River and tributaries above Boyd Rd, Gundowing
Mitta Mitta River and tributaries above Dartmouth
|Upper Murray GMA (Dartmouth Zone); Upper Ovens Water Supply Protection Area; Kiewa GMA (Upper)
Buffalo River (below Lake Buffalo)
Ovens River (Myrtleford - Wangaratta)
|All Buffalo River, Ovens River (Myrtleford - Wangaratta) and King River tributaries
||Lower Ovens GMA (Mid Ovens Zone - bar Reedy Creek catchment)
||Goulburn River - Eildon to Yea River (left bank) and Eildon Alexandra (right bank)
||Lake Eildon (check for parish)
Upper Goulburn GMA - Acheron Zone
Upper Yea Zone - Grid 1
Lower Yea Zone - Grid 1
Upper Goulburn NON GMA - Grid 1
||Goulburn River - downstream of Alexandra to Goulburn Weir (right bank), Goulburn Weir to Murray River (right bank) and Wakiti Creek.
||Lake Eildon (check for parish) and Goulburn Weir (right bank)
||Mid Goulburn GMA - east side of Goulburn River
Strathbogie GMA - All zones
Upper Goulburn GMA - Home Zone, Yarck Zone and Goulburn Zone - Grid 3
Upper Goulburn None GMA - Grid 3
||Goulburn River - downstream of Yea River to Goulburn Weir (left bank) and Goulburn Weir to Murray River (left bank)
||Goulburn Weir (left bank) and Waranga Basin
||Mid Goulburn GMA - West side of Goulburn River
Upper Goulburn NON GMA - Grid 2
Upper Goulburn GMA - King Parrot Zone 1113 and Upper Yea Zone Grid 2
||Campaspe River from Lake Eppalock to Campaspe Weir (including Lake Eppalock)
||Campaspe River tributaries, Coliban River tributaries (excluding Coliban Water managed storages)
||Lower Campaspe Valley WSPA (Barnadown Zone) and Central Victorian Mineral Springs GMA (Coliban, Campaspe Zones)
||Bullarook Creek (including Newlyn and Hepburn’s Lagoon)
||Upper Loddon tributaries, Bullarook tributaries, Tullaroop tributaries.
||Loddon Highlands WSPA, Central Victorian Mineral Springs (Loddon Zone)