Goulburn-Murray Water (GMW) is a vital part of life in northern Victoria. Our role in delivering reliable, affordable water and providing other water-based services drives a regional economy, underpins our collective prosperity and enhances the wellbeing of our communities.
Changes in climate, global trade, economics, government policy, land use and social values are driving major changes in how our region functions.
GMW must change and remain agile to meet the expectations of our customers, communities and stakeholders in continuing to deliver sustainable, efficient and adaptive water services.
Corporate Strategy 2028: Achieving together
In July 2024 the GMW Board of Directors adopted our new Corporate Strategy.
The Corporate Strategy sets out a vision of ‘Water for a thriving northern Victoria’. It applies a 15-year outlook and will be reviewed every four years. It drives our day-to-day operations by translating vision and strategic priorities into operational initiatives and services.
Read GMW's Corporate Strategy 2028: Achieving Together
GMW’s Strategic pillars
Our strategic pillars guide our priorities and ensure we can fulfill our purpose of working together to deliver sustainable, efficient and adaptive water services.
Working with our customers and communities
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To deliver reliable and affordable services for our current and future customers, while working with partners and stakeholders to influence and enhance regional outcomes
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Embracing technology and innovation
To enhance customer experience, drive operational efficiency and productivity
Investing in our people
To drive a culture of achievement and innovation that fosters the workforce of the future and supports an ongoing focus on safety and wellbeing
Adapting our services and leveraging our assets
To support the needs of the region and our customers in the context of changing communities, markets and climate