By phone, email, fax or post
PO Box 165
Tatura VIC, 3616
All telephone enquiries are handled by our helpful team in our call centre which is based in Tatura. The call centre records all phone calls for training and development purposes. If you do not wish to have your call recorded please inform the call centre team member.
If you are deaf, or have a speech or hearing impairment, you can contact GMW through the National Relay Service by following these instructions:
For more information on the National Relay Service go to www.relayservice.gov.au
If English is not your first language and you need to contact us, please call (03) 9280 1993 and your call will be transferred with an interpreter on-line to assist.
Your local Customer Service Centre
GMW’s Customer Service Centres service local communities across our region. You can speak with a local area expert who can assist with your water delivery needs, billing enquires and much more. Staff will be available to answer phone calls. Talk to us by calling 1800 013 357 .
41 High Street
Rochester VIC 3561
8.30am to 4.40pm Monday to friday
2-4 Dillon Street
Cobram VIC 3644
8.30am to 4.30pm Monday, Wednesday, Friday
21 Wheeler Street
Shepparton VIC 3630
8.30am to 4.30pm Tuesday, Thursday
78 Kerang-Koondrook Road
Kerang VIC 3579
8.30am to 4.30pm Tuesday, Wednesday, Thursday
24 Barber Street
Pyramid Hill VIC 3575
by Appointment only
40 Casey Street
Tatura VIC 3616
8.30am to 4.30pm Monday to Friday
Online enquiry form
To submit an email enquiry please complete the form below. The more information you provide, the quicker we can attend to your enquiry.