About GMW

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GMW is Australia’s largest rural water corporation managing around 70 per cent of Victoria’s stored water resources, around 50 per cent of Victoria’s underground water supplies and Australia’s largest irrigation delivery network.

GMW manages water related services in a region of 68,000 square kilometres, bordered by the Great Dividing Range in the south and the River Murray in the north and stretching from Corryong in the east down river to Nyah. We have more than 25,000 customers using over 39,000 services in northern Victoria.

GMW manages both regulated and unregulated river systems that flow into the Murray and administers groundwater within this area.

GMW also operates a number of storages and weirs on behalf of the Murray Darling Basin Authority (MDBA), operates salinity mitigation works on the Murray downstream of Nyah, and is the Victorian constructing authority for the MDBA.

GMW is the Northern Victorian Resource Manager appointed by the Minister for Water and has been given responsibility for making the seasonal determination for all northern Victorian declared water systems. GMW is a partner in the Victorian Water Register, using it to manage more than $4 billion of water entitlements and trade.

GMW also maintains recreational infrastructure and services and manages safe boating access at 14 of its 24 storages.

This includes managing 721 houseboat licenses, the leasing of 11 caravan parks, 62 clubs and 80 public recreation areas adjacent the foreshore of our storages and waterways.

We are also delivering the $2 billion Connections Project, funded by the Victorian and Commonwealth governments. This is the most significant upgrade to the region’s irrigation infrastructure in its 100-year history and is the largest irrigation modernisation project in Australia.

The project will automate much of the water delivery network and replace ageing irrigation infrastructure, meet measurement compliance requirements and ensure equitable access to maintain the true value

of water while also reducing the Goulburn-Murray Irrigation District (GMID) footprint and making water use sustainable by preparing us for future challenges and opportunities.

It’s creating hundreds of jobs for local contractors, designers, manufacturers and other water-related staff, and employs approximately 16 per cent of our 748 full time equivalent (FTE) staff.

The following table details GMW's customer segments as at 30 June 2017. 

 Name Description Number of Customers*
Irrigation Dairy, cropping, mixed farming and horticulture. 12,352
Domestic and Stock Rural residential customers. Mixed farming and intensive animal industries (piggeries). 6,515
Farm dam registrations and private rights Private landholders. 4,110**
Recreation Houseboat operators. Recreation clubs. 891
Water investment Investment funds, agriculture and corporations. 789
Commericial leasing Livestock graziers, forestry corporations and caravan perks. 337
Contract services MDBA, State Governments and Federal Governments. 142
Flood protection Protection of land and property in flood protection districts. 35
Urban and rural water supply Providing water for urban and rural water supply. 12
Environmental watering Commonwealth and State Environmental Water Holders. 2
Power generation Hydroelectric power utilities. 2

 
* GMW has previously reported a total customer population of 39.236 in its 2015/16 Annual Report. This number has been calculated based on the number of services supplied to properties. For example if an individual has two properities supplied by GMW, the individual would be reflected twice in the customer count. During 2016/17 GMW undertook work to better identify its customer base by classifying them into distinct segments with different needs. Using this single customer view GMW has about 25,000 customers. It is important to note that the variance reflects two alternative reporting methodologies and the number of customers, services and properties GMW supplies has not changed.

 ** Customers in this category are registered and/or licenced in accordance with the requirements of the Water Act and do not pay annual charges to GMW.

For more information about GMW, please refer to our most recent Annual Report. 

Our Strategy

The development of GMW’s Strategic Plan started in October 2016 and has incorporated extensive consultation with customers, stakeholders and staff.

The plan defines our goals and the changes we need to make to ensure the future prosperity of GMW, its customers and the region and builds upon the current Strategic Plan.

Our collaboration with customers and stakeholders to develop the 2017 Strategic Plan is complete, with a last step involving our key stakeholder as we progress its implementation.

As a business our focus has now shifted to implementing the projects and initiatives to deliver the goals as outlined in the Strategic Plan and as aligned with Government’s Water for Victoria.

You can find out more about our Strategic Plan at the Our Future page.

Details of Trades

Details of trades that Goulburn-Murray Water has been a party to are available from the Water Register Website.  This is a requirement under section 12.38 of the Murray-Darling Basin Plan.