If you are experiencing issues you may need to upgrade your equipment.

Alternatively you can still order water by calling 1300 469 469.

We've mailed a price list to every customer and it will appear in newspapers across our region next week.

The pricing simulators on our website have been updated making them much easier to use. You can take a look on our pricing simulator webpage.

In this issue, customers can read a message from our Managing Director, information about our Winter Works program, and how to make the most of your unused water.

The public is being warned to avoid contact with the water and wherever possible find alternate water supplies for stock and pets. More information is available on our website.

We'll do this with our customers, our communities and the agricultural industry to ensure they all have input into what and how we change.

Customers can use the simulator to estimate either their fixed, variable or total 2017/18 charges. These may include a combination of water storage, diversion, delivery and drainage services.

You can also compare your 2017/18 estimates with your 2016/17 accounts.