Freedom of Information
The Freedom of Information Act 1982 (Vic) gives the public the right to request access to documents held by Goulburn-Murray Water.
How to access Goulburn-Murray Water documents under FOI
Requests for access to a document must be in writing and include payment of a $23.40 application fee. Applicants may elect to use the Goulburn-Murray Water FOI Application Form.
All applications should be addressed to:
Freedom of Information Officer
Goulburn-Murray Water
PO Box 165
TATURA VIC 3616
What to include in a request
Your written request should provide enough information and be sufficiently detailed to enable the document you request to be clearly identified.
If you are making a request for a document relating to the personal affairs of another person, you may be asked to provide an authority signed by that person.
If you are making a request for a document relating to your personal affairs you may be asked to provide proof of your identity eg. photocopy of drivers licence.
Fees and Charges
In addition to the application fee, additional costs may also be incurred for search time, photocopying and other forms of access. Payment of these additional costs (if any) must be received prior to the release of any document.
A deposit will be sought if the estimated access charges exceed $50.00. At this point you will be asked if you wish to proceed with your request.
The application fee may be waived if payment of the fee would cause financial hardship. In such cases evidence of financial hardship will be required to be produced eg: health care card.
Response
Goulburn-Murray Water is required to respond to your application within 45 days from the date that a valid FOI request is received, outlining its decision in relation to your request.
If your request is unclear or too broad you may be asked to resubmit your request so that it is clear or describes specific documents or timeframes.
If a decision is made not to release some or all of the documents sought, you will be provided with reasons and informed on how a review of the decision may be sought.
Further Information
Contact the FOI Officer:
Ph: 5833 5611
e-mail: foi@g-mwater.com.au
General FOI information is also available at the Department of Justice FOI page.
