Freedom of Information
Goulburn-Murray Water is subject to the Freedom of Information Act 1982 (the Act). The object of the Act is to extend as far as possible the right of the community to access documents held by government agencies.
How to access Goulburn-Murray Water documents under FOI
A request for access to documents must be in writing and include payment of a $23.90 application fee. Applicants may elect to use the Goulburn-Murray Water FOI Application Form
All requests should be addressed to:
Legal Officer - Freedom of Information & Privacy
Goulburn-Murray Water
PO Box 165
TATURA VIC 3616
What to include in a request
You need to provide enough information for the documents you seek to be identified. Requests should be as specific as possible. Avoid using phrases like ‘all documents about' a topic.
If you are making a request for a document relating to the personal affairs of another person, you may be asked to provide an authority signed by that person.
If you are making a request for a document relating to your personal affairs you may be asked to provide proof of your identity.
Fees and Charges
In addition to the application fee, additional charges may be payable for photocopying, search time and other forms of access. You will be advised if these charges are likely to be more than $50 and asked if you want to continue.
If payment of the application fee would cause you financial hardship you can ask for it to be waived by providing evidence.
Response
In most cases, Goulburn-Murray Water is required to respond to your request within 45 days after receiving a valid request.
If your request is unclear or too general you may be asked to resubmit your request so that it is clear or describes specific documents or timeframes.
If a decision is made to deny access to part or all of a document sought, you will be provided with reasons and notified on how a review of the decision may be sought
Further Information
Contact the Legal Officer - Freedom of Information & Privacy by telephone 58335500 or by email on foi@g-mwater.com.au
Further FOI information can also be obtained by visiting the Department of Justice FOI page.
