About G-MW
Creation
Goulburn-Murray Water is the trading name of the Goulburn-Murray Rural Water Corporation, which was constituted by Ministerial Order with effect from 1 July 1994 as the Goulburn-Murray Rural Water Authority and established as Goulburn-Murray Water Corporation as of 1 July 2007.
The Corporation derives its powers from the Water Act 1989 and is responsible to the Minister for Water, the Hon. Tim Holding MP.
Region
Goulburn-Murray Water manages water-related services in a region of 68,000 square kilometres, bordered by the Great Dividing Range in the south to the River Murray in the north, and stretching from Corryong in the east, downriver to Nyah. Goulburn-Murray Water also operates salt interception works on the Murray downstream of Nyah, manages Mildura Weir, delivers bulk water to supply points outside it region and is the Victorian Constructing Authority for the Murray-Darling Basin Commission.
The region includes the state's major irrigation districts divided into six management areas: Shepparton, Central Goulburn, Rochester-Campaspe, Pyramid-Boort, Murray Valley and Torrumbarry, as well as three Waterworks Districts and ten river basins.
Click here to view a map of the Goulburn-Murray region
Mission
To deliver sustainable water services that meet customer and stakeholder needs and support regional economic growth, while balancing social, economic and environmental considerations.
Values:
Safety, customer service and efficiency - are our highest priorities
Sustainability - is our commitment to future generations
Cooperation - based on the involvement of people is the key to progress
Openness - builds trust, knowledge and understanding
Integrity, respect and pride - are valued characteristics of our people
Continual improvement - is essential and underpins our future
Objectives
Service
To deliver price efficient services to agreed standards.
Water
To operate total water systems efficiently to meet customer entitlements and agreed environmental flows.
Environment
To facilitate sustainable environmental and natural resource management and to reduce the impact of Goulburn-Murray Water activities on the environment.
Assets
To meet the integrity, safety and service standards for bulk water and distribution assets over the long term, whilst minimising life cycle costs.
People
To ensure a diverse, capable and flexible workforce of healthy, satisfied employees and to provide a safe work environment.
Finances
To ensure long term business viability for each service.
Relationships
To maintain relationships, build partnerships and influence policy that will improve our water and business management and support sustainable regional development.
Our business services a broad range of customers across northern Victoria. We continually strive to service their needs and provide quality customer service. The table here details our range of customers.
Our Customers (at 30 June 2007)
|
Gravity Irrigation and Drainage |
13,644 |
|
Pumped Irrigation and Drainage |
418 |
|
Domestic and Stock |
1,025 |
|
Surface Water Diversions |
11,280 |
|
Groundwater Diversions |
4,840 |
|
Flood Protection |
120 |
|
Other Customers |
|
|
Urban Water Authorities |
4 |
|
Urban/Rural Water Authorities |
2 |
|
Rural Water Authorities |
1 |
|
Hydroelectric Power Companies |
2 |
|
Lessees and Licencees |
835 |
|
Houseboat Licencees |
706 |
|
TOTAL |
32,886 |
Goulburn-Murray Water has four business Units:
Assets and Technical Services
...manages Goulburn-Murray Water's assets to agreed service levels and required safety standards. The group plans our asset works programs, including maintenance and capital works and operates our large dams. These activities include the delivery of bulk water entitlements and supply to other rural and urban water authorities, the environment and private hydro-electricity customers. The group also manages recreation and other public activities on and around our major water storages.
Water Delivery Services
...manages the delivery of water to customers on over 14,000 services properties in constituted irrigation, water and waterway management districts and six management areas (Shepparton, Central Goulburn, Rochester-Campaspe, Pyramid-Boort, Murray Valley and Torrumbarry). These services include gravity and pumped water supply, surface and sub-surface drainage and flood protection. The group also operates regulated and unregualted diversion services to customers on over 12,000 serviced properties in Goulburn-Murray Water's area.
Planning and Environment
...is responsible for water systems and water resource management, water savings and envrironmental management. The group provides a range of environmental services that are purchased mainly by governments through programs coordinated by catchment management authorities. Our environmental services include surface and sub-surface drainage support, and water quality and land management planning, and salt interception management.
Strategy and Stakeholder Affairs
...manages the communications and governance functions for the organisation as well providing expertise in risk management, regulatory requirements and stakeholder relationships. It is also responsible for the management and development of water amenities at storages.
Goulburn-Murray Water's main office at Tatura
The Authority undertakes its management functions within an area that extends from the Great Dividing Range north to the River Murray and from Corryong down river to Nyah. Goulburn-Murray Water also operates salinity mitigation works on the River Murray downstream of Nyah, delivers bulk water services to supply points outside its management area and is the Victorian Constructing Authority for the Murray-Darling Basin Commission.
The Assets and Tecnical Services business comprises the two major water systems from which the Authority takes its name, reflecting the dominant sources of the water resource. The Goulburn System comprises storages, weirs and connecting channels that integrate the supply of water from the Broken, Goulburn, Campaspe and Loddon River catchments. The Murray System comprises both Murray-Darling Basin Commission and State-owned headworks assets located on the River Murray or within the Murray's Victorian tributary catchments of the Mitta Mitta and Ovens Rivers. Bulk water is delivered to supply points for nine other water authorities that deliver water for irrigation, Domestic and Stock, private diversion and urban consumption. In addition, releases from six storages are diverted through hydroelectric power stations owned by three power generation companies.
The total installed generation capacity at these sites is 288 MW.
Goulburn-Murray Water is responsible for delivery of water services to customers on 32,886 serviced properties. These properties are located within the six management Areas of Shepparton, Central Goulburn, Rochester-Campaspe, Pyramid-Boort, Murray Valley and Torrumbarry and along the river and groundwater systems of northern Victoria.
The rural water services provided to these customers include gravity irrigation supply, pumped irrigation supply, surface and sub surface drainage, surface and groundwater diversions, domestic and stock water supply and flood protection.
The main business groups are also supported by work groups that provide a range of corporate and financial services
Contact Us
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Website Information
Information about the G-MW website including privacy policy, related links, site map and more.
