As part of our commitment to continuous improvement, GMW conducted a comprehensive review of our policies and procedures following the 2024/25 Loddon Valley Irrigation Area rationing event. This review included seeking input from customers who were rationed to help determine the future management of high irrigation demand.
We’ve put together a summary based on feedback from customers after the event. It includes what we heard, how we’re responding, and some additional helpful information
Download a copy of the Rationing in the Loddon Valley Irrigation Area - Closing the loop document
In addition to the Closing the Loop survey, in late 2025 we established our Rationing Customer Reference Group to hear firsthand feedback from customers and explore rationing operations together.