A plan for our future

GMW Strategic Plan

Download a copy of our
Strategic Plan here.


The development of GMW’s Strategic Plan started in October 2016 and has incorporated extensive consultation with customers, stakeholders and staff.

The plan defines our goals and the changes we need to make to ensure the future prosperity of GMW, its customers and the region and builds upon the current Strategic Plan.

Our collaboration with customers and stakeholders, in order to draft the 2017 Strategic Plan, is complete with a last step involving our key stakeholder as we progress its implementation.

As a business our focus has now shifted to implementing the projects and initiatives to deliver the goals as outlined in the Strategic Plan and as aligned with Government’s Water for Victoria.

New working groups formed

Goulburn-Murray Water recently called for expressions of interest from our customers, communities and stakeholders to help us progress key projects arising from our Strategic Plan development.

While some vacancies remain to be filled, GMW is pleased to announce the people who will sit on our 25-Year GMID Strategy and Tariff and Pricing Review working groups. We are grateful for the talent and time of these participants who will work with us next year.

GMW’s role is to efficiently manage, store and deliver water to more than 21,000 active customers involved in a diverse range of enterprises and interests across northern Victoria.

We are in a challenging and changing environment that is set to continue in coming years, with changing climate and international markets impacting on our customers and GMW.

GMW has developed and is now implementing its Strategic Plan in response to these challenges, to ensure GMW remains sustainable now and into the foreseeable future. This includes ensuring water is delivered to customers at an affordable price and that deliveries are meeting the expected service standards.

Role of the working groups

The role of the 25-Year GMID Strategy working group will be to objectively provide input and advice to GMW about:

  • The future service needs of customers within the GMID;
  • Innovative capital and/or maintenance activities on GMW assets that will assist in reducing the future cost of maintaining and renewing the assets; and
  • The opportunities to optimise the extent and utilisation of assets within the GMID.

For more information read the group’s draft Terms of Reference.

The role of the Tariff and Pricing Review Working Groups will be to objectively provide input and advice to GMW about:

  • The future service needs of customers as they relate to pricing options;
  • Pricing considerations from separate reviews of innovative capital and/or maintenance activities on GMW assets that will assist in reducing the future cost of assets.
  • Pricing considerations from the separate reviews of the opportunities to optimise the extent and utilisation of assets within GMW’s area of operations
  • The tools we use to enhance customer understanding about the revised Tariff and Pricing Strategy.

For more information read the group’s draft Terms of Reference.