Goulburn-Murray Water’s (GMW) Loddon Valley customers are being reminded their fixed charges accounts are due next month.
The due date was brought forward to December 16, 2021, to align with the rest of the Goulburn-Murray Irrigation District and will see Loddon Valley customers benefit from a new payment approach consolidating multiple accounts into a single account.
GMW Water Services Delivery Distribution Customer Service Manager West Paul Gilchrist said this was a more efficient way to manage multiple accounts and tariffs, saving customers with multiple services $119 per year.
“In many cases, customers will be able to consolidate their water accounts, which will reduce the number of records and associated Water Register fees,” he said.
Mr Gilchrist said while the due date had changed for Loddon Valley customers, they would not be disadvantaged.
“There are a range of payment methods and options for customers under the Croppers Extension, including flexible payment plans, payments in instalments, early payment with a discount, and monthly direct debit,” he said.
“We are committed to working with you to help find a solution that best suits individual circumstances.”
To discuss your Croppers Extension, phone the GMW Customer Experience Centre on 1800 013 357.
More information on bill payment options can also be found at www.g-mwater.com.au/customer-services/manage-my-account/payment-assistance