We’re aware that some customers have received phone calls from people claiming to be from GMW and asking questions about their account. These calls are typically occurring after hours and are coming from a mobile number.
If you receive an unexpected phone call claiming to be from us, please take a moment to check that it is genuine before sharing any information.
A few things to remember:
- Don't share passwords or online account login details over the phone
- Be cautious about providing banking or personal information to unexpected callers
- We don’t routinely contact customers about their accounts after hours.
If you’re unsure whether a call is genuinely from us, hang up and contact us directly on 1800 013 357.
Thank you to the customers who have brought these calls to our attention.