The First 72 Hours

What will you do for the first 72 hours if you have no access to services such as power, water, gas, reception, road access, or limited food?

Emergencies can be hard to predict, and emergency services may be unable to reach you in a disaster. The First 72 Hours supports you to create an Emergency Plan for your household.

Building a safer and more resilient community is a shared responsibility across everyone in Victoria, not just those in the Emergency Management sector. 

Download the First 72 Hours flyer

Download the First 72 Hours emergency plan

Emergency plan steps

Step one: Make an emergency plan

Download the Emergency Plan template and fill it out using the following prompts:

  • What emergency event is your plan for? Is the event a flood, fire, storm, or another emergency?
  • Who needs to be considered in your plan? Do you need to consider household members, neighbours, or immediate family who don't live in the same house as you?
  • Who is your emergency contact? Who can you reach out to in an emergency situation? 
  • Where will you go if you have to leave home? Do you have family or friends nearby? Do you need to book a place to stay?
  • Where do you get your information from? Do you know websites to visit and what radio stations to listen to?
  • How will you evacuate or travel somewhere safer? Will you drive yourself or will you get a lift with someone else?

Step two:  Back up information

Consider the important things to save: 

  • Emergency Plans 
  • Identification (for everyone in your household)
  • Important documents (such as medical information, finances, and insurance) 
  • Home inventories (including photos of your possessions, house assets, receipts or warranties) 
  • Contact list (of family members and utility providers) 

Step three:  Prepare a kit

Gather and store items ready to support you and your loved ones for 72 hours. Consider if your emergency kit will include: 

  • Water or food 
  • Medication 
  • First Aid 
  • Radio and batteries 
  • Torch 
  • Toiletries
  • Documents
  • Clothes
  • Money 
  • Childrens' needs
  • Pets' needs 

Step four: Stay informed

It is important to tune into official and accurate information channels to stay informed with the facts before, during, and after an emergency. 

VicEmergency is the central place for warnings and information on all hazards, including fire, flood, storm, tsunami, earthquake, landslide, and more. Information is accessible via the  website, app or hotline on 1800 226 226.

Always use more than one reputable source for warnings such as:

You may also receive a phone warning via the  National Emergency Alert System. Telephone Alerts are not used in all circumstances and depend on the nature of the incident. You should not wait to receive a Telephone Alert before you act.

More information

For more information on emergency preparedness, please contact your local council who will most likely be an advocate of the program and may have additional information tailored to your region.

Partners and collaboration 

GMW would like to thank Alpine Shire Council and Moira Shire Council who developed the First 72 Hours program in conjunction with Country Fire Authority (CFA), Victoria State Emergency Service (VICSES), and Albury Wodonga Ethnic Communities Council (AWECC) and in consultation with the Hume Region Municipal Emergency Management Enhancement Group.