2020: Customer bills reduced by an average of 10 per cent

In 2020, GMW customers received on average a 10 per cent drop in their fees.

In the years preceding the announcement, GMW had leveraged various efficiencies to reduce its annual expenditure requirements by $64 million.

In the years since, GMW’s average bills have changed either in line with or below CPI.

GMW’s new Price Submission for 2024-28 includes a further one per cent reduction to average customer bills before CPI.