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Draft Water Plan feedback opportunity
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Draft Water Plan feedback opportunity
Survey Questions
What is your postcode?
Which best describes you?
Please select an option...
Community member
Involved in rural studies
G-MW customer - Gravity irrigation
G-MW customer - Groundwater
G-MW customer - River or stream diverter
G-MW customer - Domestic and stock
Other
What area of the Water Plan most interests you?
Please select an option...
Service standards (the level of service you expect)
Capital expenditure ($ spent on new or upgrading assets)
Operational expenditure ($ spent on operating and maintaining water supply and storage systems)
Tariffs and pricing
Consultation and engagement
All
None
Our programs - do you agree with our proposed programs to help improve our service,?
Our programs - do you agree with our proposed programs to help improve our service,?
Yes
No
If no, why not?
Our costs - do you agree with our proposed costs savings and efficiency plans?
Our costs - do you agree with our proposed costs savings and efficiency plans?
Yes
No
If no, why not?
Our revenues - do you agree with our proposed commitment to future pricing?
Our revenues - do you agree with our proposed commitment to future pricing?
Yes
No
If no, why not?
Engagement process - what are your thoughts on the engagement process so far? Do you like this brochure?
Which Water Plan brochure is most relevant to you?
Which Water Plan brochure is most relevant to you?
Licensed Diverters
Irrigation District Customers
Water Districts & Loch Garry
Bulk Water Customers & Headworks Users
Licensed Diverter questions
Are there additional priority works we should consider?
Are there additional priority works we should consider?
Yes
No
If yes, please provide suggestions
Do you want to progress unbundling?
Do you want to progress unbundling?
Yes
No
What tariff issues should we review?
How should we apply the revenue cap?
How much consultation do you seek for Local Management Plans?
How can we improve our business systems to better meet your needs?
How can we enhance this consultation?
Is our hardship and debt management policy appropriate? If no, please provide suggestions.
How can we improve our complaint handling?
What performance indicators and targets should we adopt?
Should we set up a self insurance scheme? If yes, please provide suggestions.
Please tell us about any other issues you have identified.
Irrigation District questions
How should we apply the revenue cap?
Is our hardship and debt management policy appropriate?
Is our hardship and debt management policy appropriate?
Yes
No
If no, please provide suggestions.
Are there changes we should adopt in rolling out NVIRP?
Are there changes we should adopt in rolling out NVIRP?
Yes
No
If yes, please provide suggestions.
Have we made sensible assumptions about likely impacts on the Murray-Darling Basin Plan?
Have we made sensible assumptions about likely impacts on the Murray-Darling Basin Plan?
Yes
No
If no, please tell us your thoughts.
How can we improve our complaint handling?
What performance indicators and targets should we adopt?
Should we set up a self insurance scheme?
Should we set up a self insurance scheme?
Yes
No
If yes, please give us your suggestions.
Please tell us about any other issues you have identified?
Water District & Loch Garry questions
What is the best approach to providing services to the remaining channel supplied customers?
Do you support proposals to unbundle your water rights to water? Would you be willing to pay for the costs of a reform exercise to implement this approach?
What approach should we adopt for recovering the costs of operating the Loch Garry Flood Protection Scheme?
How can we improve our complaint handling?
How should we apply the revenue cap?
Is our hardship and debt management policy appropriate?
Is our hardship and debt management policy appropriate?
Yes
No
If no, please provide suggestions.
What performance indicators and targets should we adopt?
Should we set up a self insurance scheme?
Should we set up a self insurance scheme?
Yes
No
If yes, please provide suggestions.
What tariff issues should we review?
Please tell us about any other issues you have identified.
Bulk Water Customers and Headworks Users questions
Are there additional priority works we should consider?
Are there additional priority works we should consider?
Yes
No
If yes, please provide suggestions.
What tariff issues should we review?
Should the bulk water charges be reviewed?
Should the bulk water charges be reviewed?
Yes
No
If yes, please provide suggestions.
How should we recover the costs of public amenities at our storages?
How should we apply the revenue cap?
Is our hardship and debt management policy appropriate?
Is our hardship and debt management policy appropriate?
Yes
No
If no, please provide suggestions.
How can we improve our complaint handling?
What performance indicators and targets should we adopt?
Should we set up a self insurance scheme?
Should we set up a self insurance scheme?
Yes
No
If yes, please provide suggestions.
Please tell us about any other issues you have identified.
Draft Water Plan feedback opportunity
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